Our range of call handling services
Connect gives your business an extra pair of hands to look after any kind of incoming calls and let you and your team get on with what you do best.
From simply handling your calls when you can’t, to taking customer orders or making appointments, our team can give your business both the professional image it needs and the capacity to deal with all your calls for fraction of the cost of employing staff.
Our team will give your business the profession service and image that your and your callers expect with services including:
Virtual PA
Our professional team can answer as many or as few of your calls as you and your business need.
We can send full details of each call and your caller’s message either by email or text message or even transfer selected calls though to your direct line or mobile.
Remote Reception
Calls can be transferred to the relevant department/person or a message can be taken and emailed to you.
Call Overflow
Your callers are answered in your company name, a message taken, appointment booked or transferred depending on your instruction.
Customer Service
Marketing Response
Order Line
Diary Management
Short Term Cover
Telephone Numbering
Our telephony products can be used in conjunction with our call handling services or as a stand-alone product.