Call us on 0333 4141 999 info@callhandling.org.uk

Reliable Call Handling Solutions for Every Business

Our Range of Call Handling Services

Connect gives your business an extra pair of hands and lets you and your team get on with what you do best

From simply handling your calls when you can’t, to taking customer orders or making appointments, our team can give your business both the professional image it needs and the capacity to deal with all your calls for fraction of the cost of employing staff.

Our team will give your business the professional service and image that your and your callers expect with services including:

Virtual PA

Our professional team can answer as many or as few of your calls as you and your business need.

We can send full details of each call and your caller’s message either by email or text message or even transfer selected calls though to your direct line or mobile.

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Remote Reception

Ensuring that all incoming calls are answered correctly and professionally, our staff act and work just as if they were sat in your front office.

Calls can be transferred to the relevant department/person or a message can be taken and emailed to you.

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Call Overflow

No matter how busy your lines are, with our call overflow service potential new clients and existing customers are not lost.

Your callers are answered in your company name, a message taken, appointment booked or transferred depending on your instruction.

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Customer Service

Carefully following your instructions, our team can field your customers’ enquiries, giving them the assistance they need to help them use your service or choose from your products.

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Marketing Response

Make sure that you don’t miss a single enquiry from your advertising and other marketing campaigns. Our team will give your new leads all the information that they need about your products and services while making sure that you receive their full details to follow up their enquiry later.

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Order Line

Our experienced team can take your customers’ orders, giving you an inbound call centre for a fraction of the cost and without the commitment of employing staff yourself.

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Diary Management

While you spend time with your existing clients, our team can answer your incoming calls and set appointments according to your schedule.

Our secure online diary system lets both you and our operators use the same diary in real time for a truly practical remote service.

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Telephone Numbering

Local presence, 03 and 0800 numbers can help give your business a more professional image.

Our telephony products can be used in conjunction with our call handling services or as a stand-alone product.

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30 Day Free Trial

See for yourself the difference our call handling services can make to your business, for free!

We offer all new enquiries a free trial of up to 30 days or 100 messages (whichever comes first) to experience how our operators can help, with no commitment.

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