How our inbound call answering services work

How does it work?

Our receptionists answer your calls in your company name and can either take a message, access your diary or transfer the caller to your mobile or another department.
Read our FAQs

View our pricing from only 14.99 pounds per month

From just £14.99 a month

We have a range of tariffs to suit small, medium and large businesses starting from £14.99 per month. No long term notice periods, just monthly rolling contracts. View our pricing

Apply online or call us

30 day free trial

Apply online today and we can have your free 30 day trial up and running in under an hour. Please call us on 0333 4141 999 to find out more or apply online now.
Set-up a trial

Outsourcing to a live call handling service

Connect are able to offer your business everything from a virtual PA and remote reception service to full customer service and call centre outsourcing. Whatever the size of your business we can provide the solution that will provide superb customer service, enhance your company's image and ensure that you never miss another business call.

Why choose Connect?

  • Completely UK based
  • Never miss another business call
  • Calls answered in your company name
  • From only £14.99 per month plus VAT
  • 30 day, no obligation FREE trial
Connect receptionist ready for calls

From call overflow to diary management, we have a flexible service to suit

The unique flexibility of our systems means that no matter what type of call handling solution you need, we can deliver it. From helping out with overflow calls when your reception desk is busy to placing orders on behalf of your customers or dealing with their product queries, we can give you the inbound call handling facility you need without the cost and commitments of adding to your staff.
Virtual PA answering calls

Virtual PA

Sometimes referred to as a virtual receptionist, our virtual PA's are able to professionally answer all or some of your calls. No two businesses are the same and so you instruct us on set-up how we are to handle callers.

Handling the overflow of calls

Call Overflow

You may already have a receptionist but our overflow service allows your business to carry on answering calls no matter if it is unexpectedly busy or if your receptionist is on lunch, ill or on annual leave.

Diary management

Diary Management

Using either our bespoke online diary or any other online diary system (Google, TM2, Bookeo etc) our operators can book, cancel, amend or confirm appointments for your callers. Details can then be emailed or txt through to you.

Page Last Updated: June 23rd, 2020