louise handling call

Inbound Call Handling Service

Let your customers know you really care about their business by making sure that you give them the right first impression every time they call with live call handling operators. Whether your business is large or small, our range of inbound call handling solutions will ensure that all your calls are answered and handled with all the care and professionalism that you and your customers expect from just £20.00 a month.

inbound call handling customers

Outsourcing to a Live Call Handling Service.

Connect are able to offer everything from a virtual PA and reception service to full customer service and call centre outsourcing. Whatever the size of your business we can provide the solution that will provide superb customer service, enhance your company’s image and ensure that you never miss another business call.

Because no two businesses are the same, our inbound call handling service can be individually designed to meet your specific requirements. However you would like your calls answered, handled and directed, our team can ensure the quality you need. The unique flexibility of our systems means that no matter what type of call handling solution you need, we can deliver it. From simply helping out with overflow calls when your reception desk is busy to placing orders on behalf of your customers or dealing with their product queries, we can give you the inbound call handling facility you need without the cost and commitments of adding to your staff or creating your own service in-house.

Whether your business is large or small, we can offer an inbound call handling solution to let you work more effectively and reduce your overheads. Why not find out what we can do for your business? After all, you only get one chance to make a first impression.

Please click here to contact us or to apply for a free trial.

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New clients to our call handling service:

November 11: Electrical Plumbing Services based in Peterbourgh, Small home technology support company, Channel Islands Law firm, Parcel tracking company, Chocolatier, Firm of independent financial advisers in Winchester, IT Sales and Support company, Commodities Trader, Private gynaecology centre, Cher Lloyd Fansite, Durham based Marketing business, Installer of Audio Visual solutions, A Brewing Company.

October 11: Domestic cleaning provider, Landscape contractor, Tree Surgeon, Glass recycling company, Financial advisor dealing with travel insurance mainly, Letting and estate agency, Online marketing company, Accountant, Commercial finance broker, Security company, Letting agency, Christian charity.

September 11: Electrical engineering contractor, Recruitment agency, Online insurance company, Computer and upgrade company, Doctors surgery, Botox treatment provider, Letting agent, Commercial cleaners, Private investigator, Display and print supplier, Nationwide network of pest controllers, Contract dispute consultants, Debt management counsellors, First aid product supplier.

August 11: Recruitment company aimed at investment banks and management consultants, Celebrity PR and booking agents, Bathroom and kitchen fitter, Solicitors, Online natural health retailer, Garden designer, Business acquisition company, Marketing and promotion company, Design agency, A small hotel, Motorcycle training centre, PC and printer repairmen.

 

splitter Direct links for connect call handling: Homepage | Small Business | Larger Business | Why Use Connect? | How it Works | FAQs | Telephone Numbers | Case Studies | Pricing | About Us | Contact Us | Customer Login

Services: Virtual PA |Remote Reception | Call Overflow | Customer Service | Advertising Response | Order Line | Virtual Assistant | Diary Management | Short Term/Holiday

Copyright © 2009 Connect. All rights reserved. All prices exclude VAT unless otherwise stated.

• UK based call centre

• No set up charges

• No obligation free trial

• View our services here

Read more about our services:

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One Week Free Trial Available

We offer a completely free, no obligation, one week trial of our call handling service to show how it can help your business. Please fill out your details below to apply online/request a callback or call us on 0845 129 7869

Request a Callback/Apply for Free Trial
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Telephone :

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Current Connect Customers:

onlineJoseph Reardon
Online Candle Supplier

"We started using the Virtual PA service in June 2009 as we were struggling to keep up with the number of customers calling to check the status of their order. Connects staff are able to login to our systems and advise our customers accordingly meaning that we have more time to get our orders out rather than answer the calls asking where they are!"

 

insuranceMatthew Campbell
Travel Insurance

"Our company has two full time members of staff on reception, however if we were ever running a new marketing campaign we found that calls increased. If our reception was busy it meant that often calls bounced about the main office, now all our overflow calls are answered quickly and professionally by our team at Connect, then transferred to whoever is dealing with that case in our offices"

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Frequently Asked Questions

Do I need any special equipment or software?

Where are my calls answered?

How will my calls be answered?

How do I direct calls to my team?

Can you transfer calls through to me?

Can I choose which calls to divert to you?

How do I set up call divert?

Can I divert my mobile to my dedicated line?

Do I need to notify you each time I divert?

tel: 0845 129 7869