Order Line

Just picking up the phone is still most peoples’ preferred way of placing an order: it could hardly be more convenient.  But if you don’t have adequate telephone support within your business, you risk losing orders and dissatisfying your customers.

Our Order Line service gives your business an inbound call centre to ensure that all your customers’ calls are answered and their orders taken.  Outsourcing to us means that this vital function is delivered for a fraction of the cost of establishing the same facility in-house and without the commitment and cost of employing staff yourself.

Our teams can provide a customized solution, meeting your individual requirements for all aspects of the service from answering each call with your preferred greeting to what information you would like us to supply about each call.  We can also help you set up the best method for your customer’s calls to reach us, whether you want to use an 0845 or 0800 number or continue using your existing telephone number.

For the easiest and most cost efficient way to ensure that your customers can always place new orders with you call us to discuss Order Hotline.