call overflow

Call Overflow

If your business as a whole or just an individual area of it needs help dealing with incoming calls, we can help. Our Call Handling team can field unanswered calls so that no matter how busy your team is, you customers and other callers will always be able to speak to a person rather than a recorded message.

overflow

Calls answered in your company name.

It’s easy to direct just overflow calls to your Call Handling service to allow your staff to answer calls when they are able to and us to answer calls when they can't. Your Connect Call Handling team will answer your overflow calls with your own company-specific greeting and look after each one so professionally that your callers won’t even realize that they are not speaking to someone in your own company.

Our team helps your staff to manage their time more efficiently by allowing them to respond to callers at a time that suits them and with all the information they need in front of them. We will collect all the information that you need from each caller to allow your team to respond to their enquiry effectively.

Ask about a free trial of our Call Handling service to see for yourself how we can help your business to better manage its time.

 

 

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• All calls answered in the UK

• No set up charges

• Free 0845 number

• Free online diary

• Free Fax2Email

One Week Free Trial Available

We offer a completely free, no obligation, one week trial of our call handling service to show how it can help your business. Please fill out your details below to apply online or request a callback or call us on 0845 129 7869.

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Current Call Overflow Customers:

lawyersJoanne Woods
Personal Injury Lawyers

"We employed Connect to help with overflow calls when our receptionist went part-time in October 2008. Most of the time our clients do not even realize that we have outsourced our reception and it has worked really well for us so far. Some of our callers can be quite difficult and we have found Connects operators can more than deal with our most awkward of clients!"

 

insuranceMatthew Campbell
Travel Insurance

"Our company has two full time members of staff on reception, however if we were ever running a new marketing campaign we found that calls increased. If our reception was busy it meant that often calls bounced about the main office, now all our overflow calls are answered quickly and professionally by our team at Connect, then transferred to whoever is dealing with that case in our offices"

tel: 0845 129 7869