Inbound Call Handling Services

Connect are able to offer everything from a Virtual PA and reception service to full customer service and call centre outsourcing. Whatever the size of your business we can provide the solution that will provide superb customer service, enhance your company’s image and ensure that you never miss another business call.

Because no two businesses are the same, our inbound call handling services can be individually designed to meet your specific requirements. However you would like your calls answered, handled and directed, our team can ensure the quality you need. The unique flexibility of our systems means that no matter what type of call handling solution you need, we can deliver it. From simply helping out with overflow calls when your reception desk is busy to placing orders on behalf of your customers or dealing with their product queries, we can give you the inbound call handling facility you need without the cost and commitments of adding to your staff or creating your own service in-house.

Whether your business is large or small, we can offer an inbound call handling solution to let you work more effectively and reduce your overheads. Why not find out what we can do for your business? After all, you only get one chance to make a first impression.

New clients to our call handling service:

August 09: Recruitment agency, Computer and upgrade company, Doctors surgery, Botox treatment provider, Electrical engineering contractor, Letting agent, Commercial cleaners, Private investigator, Display and print supplier, Nationwide network of pest controllers, Contract dispute consultants, Online insurance company, Debt management counsellors, First aid product supplier.

July 09: Motorcycle training centre, Recruitment company aimed at investment banks and management consultants, Celebrity PR and booking agents, Bathroom and kitchen fitter, PC and printer repairmen, Solicitors, Online natural health retailer, Garden designer, Business acquisition company, Marketing and promotion company, Design agency, A small hotel.

June 09: Letting agency, Christian charity, Landscape contractor, Tree Surgeon, Glass recycling company, Financial advisor dealing with travel insurance mainly, Letting and estate agency, Domestic cleaning provider, Online marketing company, Accountant, Commercial finance broker, Security company.